1xBet Review Bookmaker With the Most Deposit Options

Content

• Bet Casino payment methods
• Player’s struggling to complete account verification.
• The player struggles to verify his account.
• Latest Reviews
• BETTING IN INDIA
• Player faced with complex account verification procedures.

In addition, the company cooperates with three e-sports organizations. Sometimes charity competitions are held under 1xbet bookmaker’s auspices. All this testifies to the popularity and credibility of the company. The player from Chile experienced repeated account verification requests from 1xbet despite having played there for months and previously making successful withdrawals.

Frequent and also occasional players can significantly benefit from this offer! AstroPay cashback promotion not only provides users with an additi… Do you want to enjoy free money transfers when betting on sports?

There are tons of different sports for the avid sports bettor to take advantage of. The bookmaker 1xBet is very customer caring and is therefore trying to meet all the needs and expectations of the clients. A mobile betting program is an essential aspect to achieve success on the current sports betting market. The customer orientated bookmaker developed an application for mobile devices run by the operating systems Android, iOS and Windows.

Despite this, we had offered to contact the casino on the player’s behalf. The player from France had requested a withdrawal less than two weeks before submitting this complaint. The player claimed that the online casino confiscated his winnings of €49.32 from a welcome bonus, suspecting him of having multiple accounts. He argued that he only had one account and his identity had been verified successfully. The player also reported that he used a VPN, which looked not to be a problem.

The player from Nigeria, despite having provided all necessary verification documents, encountered issues with his 1xbet account, which remained locked for almost a year. The casino asked for documents to be sent to Mexico, which was not possible due to his country’s postal limitations. We sought additional information from the player to help resolve the issue but received no response.

After we have converted the bookmakers odds to probability, we can then compare with the output from the OddAlerts Probability Model (or your own models, for that matter). If the bookmakers are offering lower odds, then there’s no value there. We will compare odds with Pinnacle, Bet365, and 1xBet and show the current best odds per bet.

If you have any suggestions for specific endpoints, please get in touch on Discord. The data will be presented as JSON, this is a pre-formatted text-based output, meaning you can use it in as many ways as possible. You can use it to power your spreadsheets or your locally run betting models. Please note that once the API hits v1, it will be launched at an additional cost to OddAlerts. Betting on corners can be highly profitable, be that in-play using alerts or pre-match by catching value as early as possible. The corner value bets on OddAlerts are the newest addition to the value bets family, thanks to the latest probability model that’s geared towards the “Over 8.5 Corners” market.

• Some can be much higher, and this is where you will find value on this page.
• The information regarding the casino’s win and withdrawal limits is displayed in the table below.
• Based on the width of the action line 1xbet takes the first place in the world.
• The player from Ukraine has been blocked and his winnings confiscated without further explanation.

You can use the model’s output to gauge the timing of your entry in play with alerts, or stick to a more traditional approach using pre-match odds. Remember to head to the filters section and adjust the settings to fit your needs. Free Bets are paid as Bet Credits and are available for use upon settlement of bets to the value of the qualifying deposit. The bonus code can be used during registration but does not change the offer amount in any way. There are many reasons why 1xBet’s application has fans among new and existing customers.

Bet Casino payment methods

To stay competitive, almost every renowned betting operator today must make its app available to both iOS and Android users. If the book doesn’t have an app, it should at least offer a mobile-friendly website. Our objective analysts have concluded that only a handful of India betting sites are worth your money, all of which are listed on our pages. They gave these online bookies such high ratings because these operators feature qualities that all modern betting sites should have. Stake.com is one of the leading crypto betting sites in India. Though primarily crypto focused, the Stake brand has added UPI, IMPS, Google Pay and many other convenietn banking methods in Rupees.

Beating the bookies is hard, so to stand a chance you need an edge over them. If you can find a bet that is priced at less than it’s worth, then you have a value bet. It’s important to get into your head that the odds are a reflection of the probability given to an outcome by the bookmaker. You are responsible for verifying and examining all aspects of your online sports bet with the bookmaker before placing it.

After contacting customer support and verifying the account, the case was forwarded to specialists but remains unresolved after 15 days. Register with BETWINNER and receive a 100% bonus to the maximum amount of 130 EUR. Before depositing into their account, customers must agree to receive sports betting bonus either on the ‘Account Settings’ page in the My Account section or directly on the ‘Deposit’ page. The bonus amount must be rolled over 5 times in accumulator bets. At least 3 events within the accumulator must have odds of 1.40 or higher.

I’d expect bookies to have credit cards such as MasterCard and Visa, debit card and online wallets like Skrill and ecoPayz as payment methods and 1xBet offer all of these as standard. However, 1xBet also offers methods such as cryptocurrency to deposit money, which I think is very interesting considering the continued rise of Bitcoin in recent years. I’d expect there to be markets like 1X2 and handicap betting, but I was impressed to see 1xBet offer a wider range of over/under markets in football all the way up to 4.5 goals. 1xBet has a very dedicated customer support team that is available around the clock.

The casino didn’t respond to mediator’s request to give updates regarding this ongoing complaint. ”Vema957” from India made a deposit of 50,000 INR which was debited from his bank account but not credited to his player’s account. Almost 4 months later, he still didn’t get the refund from casino.

The player from Germany asked the casino to get self-excluded due to his gambling addiction. He wanted to get his €600 worth of deposit back and the security team asked him to provide documents for verification. He also provided his medical report via mail and was asked to wait for all this to process. Later on, the casino asked for more time and when six months passed since he filed the complaint, all of his documents at this point became invalid for verification. Towards the end of the discussion, the casino claimed that the player lost his deposit before he asked to be self-excluded. The player even posted one of the casino’s term and condition that stated the players from Germany were not allowed to play, but he was able to register and deposit money.

Register with Melbet and receive a 100% 1st deposit bonus up to 100 euro. Most of these work instantly, but others take a few days to complete. These include withdrawals to your bank account or in the form of a prepaid card. Mobile betting is also available at 1xBet thanks to the convenient mobile app from the site. You can enjoy live betting and other forms of casino action with the app.

I have seen a post on this forum where it says 1xbet.com is a scam. And when i want to withdraw i use USDT direct to my wallet and it’s done. Dozens of threads over at bitcointalk and if you simply google “1xbet scam” you will find more than enough info on why they are scammers… I would not say so, because in the countries of the former Soviet Union, it is banned in every country. So after that, you can already make some conclusions about this site with rates. Our football tips are made by professionals, but this does not guarantee a profit for you.

As a result, everyone who wants to bet on the go can do that without worrying that the site will use their personal information. One of the interesting things to keep in mind about 1xBet’s iOS app is that customers may have to change some of their App Store settings to get the app. For some reason, 1xBet’s product won’t appear in some countries, so keep that in mind. We understand that it is important to learn more about the security of this specific gambling app, which is why it’s time to share some of the things you must know. Players need only locate them using an internet search engine, via an official email from the operator, or by any other means, and copy and paste it into the correct field. What does let 1xBet down is that they have only one support email and one phone number for all languages, and no live chat option.

Neteller was one of the first brands to offer an affiliate program. Affiliate marketing is one of the most successful ways to promote your product. Neteller takes care of Neteller affiliates with a high revenue share model, lifetime commission, information, and affiliate support.

Thus, we were unable to investigate further and had to reject the complaint. However, upon the player’s request, the complaint was reopened. In the end, the player was able to go through a video call verification and received his winnings. The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully. The player from Egypt had had issues with his withdrawal request of $7,558 from betting winnings. The player had been willing to cooperate fully with the casino’s verification process, although he had found the request for crypto wallet data nonsensical.

This bonus can range from free bets, enhanced odds, cashback offers and more. To take advantage of the bonus, customers must enter the correct code when signing up for an account or making deposits with the bookmaker. The live betting feature adds an extra layer of thrill to my wagering adventures, while the regular promotions and bonuses spice up my wins like never before. I’ve hit some serious jackpots here, thanks to the killer odds and live betting options. Big kudos to 1Xbet for making my betting experience in the Philippines unbeatable. The player from Portugal has had their account blocked by the casino, claiming they have multiple accounts.

There’s also the option to scan a QR code with a phone or tablet. This option is provided that you have a wallet on your device that can handle the code for transferring money. You’ve got an assortment of payment methods to choose from when making your deposit with 1xBet. You can take advantage of your 1xBet bonus after sending over your money in whatever form you prefer.

Readers can be assured that our reviews of horse racing betting sites are never, ever paid for, so our recommendations can be fully trusted. Live horse racing betting is another key area that we assess closely in our 100% honest reviews. Here at TheTopBookies, we do not just look at sports betting sites, with online casinos in India also our focus. As ever, all of our reviews are fully independent and honest, so readers can be assured that they are getting an accurate assessment of the merits of online casinos in India. However, since IPL betting apps function a little differently from betting sites, we also must look at some app-specific performance factors.

Set up your new Neteller account and enjoy the numerous benefits and features this e-wallet offers. Registering with 1xBet is easy to do in Nigeria with a 1xBet promo code Nigeria players can use. You can use the coupon code PROTIPSTER to get a 200% welcome bonus of up to NGN. You can use a 1xBet promo code by using the proper box on the registration menu. The bonus money in your deal will automatically appear in your account after the registration goes through. The rules surrounding a sports or casino promo code will vary based on the specific thing you enter.

I am going to open an account on this betting platform and need to know how is the operation of your deposits and withdrawals? I know that this platform is serious and that they are also sponsors of several teams and several tournaments, so I want to give it a chance. It is possible to insure either a part of the delivered amount or the entire amount. If the bet does not play, the part that is insured will return to the user’s account. If the bet is played, the bookmaker pays the player the full win of the odd. More about this and other bonuses of the company can be found on its website in the Promo section.

Using the 1xBet promo code is straightforward, much like the general user experience throughout the website. Sometimes new bookmakers online, including 1xBet, will take time to load or even fail to materialise. Visit the 1xbet website, and use the signup code PROTIPSTER to receive a 100% welcome bonus of up to €130. As an English user, I’m used to having customer support in my own language and 1xBet are no exception to this.

The brand really impressed us with its 700% Sports Bonus Package, an aggressive welcome offer we have not seen so far from India betting apps. Read the full review to find out what other perks you can get when joining 4raBet India. 1xBet is one of the well-known faces on the India betting scene. The brand is very popular among cricket fans, offering high cricket odds and an amazing variety of betting markets. OddAlerts now offers the ability to export raw data from the database, including value bets. This is the start of the API that will be developed across 2022.

The player from Argentina was unable to withdraw 20,000 Argentine pesos via Astropay. Every withdrawal attempt resulted in a ‘withdrawal request rejected’ message, citing a payment processing error. Despite trying other withdrawal methods such as Visa and Skrill, the problem persisted. The casino suggested the issue might be on the bank or payment system’s end, not theirs.

Player’s struggling to complete account verification.

The prices are excellent an you will very often find the best odds in the industry on favorites. With a payout percentage of almost 96%, they are right there with the best in the business. Margins are tipically 1.90 – 1.90, which is average, but they can go higher on more important events. Market selection and odds represent 1xBet’s main quality and that is very important, as these are generally the most important things to look for in a bookmaker. There are so many promotions running constantly at 1xBet, which makes them great in this department.

Sign up and make a deposit on our Betting Site of the Month anytime during AFCON2023, and we will return your deposit as CASH at the end of the tournament. The BBC is not responsible for the content of external sites. “We know how much our residents value their local parks and everything they offer.

The Complaints Team was awaiting the regulator’s decision at the moment before finalizing the status of the complaint. Later, the decision of the Curacao eGaming was published in favour of the casino, so the complaint was rejected in the end, following CEG’s arbitrament. The player from Russia had faced issues with a delayed withdrawal of 40,000 rubles from the casino. Despite having received a notification that the withdrawal was complete, the funds hadn’t appeared in his bank account. The player had been in contact with the casino support team for nearly five months, having provided all the requested information, but kept receiving standard responses asking him to wait.

Events for betting can be found using a filter by sport and country; the selected games can be added to “Favorites”. Pay by bank wire and get a 1% discount or use one of the most popular payment options available through our payment processor, Adyen. Adyen is the payment platform of choice for many leading tech companies like Uber & eBay.

According to the casino, the player failed their verification process. It happened when he won a big amount, €21,000 and the verification started. In the end, the player turned for the help of a Ukrainian lawyer who would help him get this issue resolved. The player claims that all his withdrawal requests were rejected. He tried the bank transfer which didn’t work, so he would like to use Payeer instead. Felipe, a player from Brazil, experienced a processing difficulty in the 1xBet Casino.

If you like lottery-style games, try the developer’s Bet On Numbers or Live Keno. Like no other company in the sector we’ve focussed on providing a great service. Our specialist team of air quality scientists have many years’ experience in assessing air quality as part of both planning and LAQM processes. Our specialists deliver professional and practical acoustic advice to support planning applications and resolve planning conditions.

Just like the desktop website the intuitive navigation, the well-structured menu and the high level of usability are providing an excellent impression. The highly functional website gives a full access to the portfolio of 1xBet and enables the betting fans to place their options and tips simply by their mobile devices on the go. I enjoy using 1Xbet for its excellent odds and live betting options. The variety of sports and events available for betting is impressive. The platform operates smoothly, and I appreciate the quick payouts.

The live tables betting limits depend on the developers and can reach several thousands of euros. The average limits at VIP blackjack and poker tables are between €500 and €2,500, while the stakes at a low-limit tables start at €0.10-€1.00. Blackjack tables featuring 7 seats have limits of €10-€5,000 while Unlimited Blackjack accepts wagers as low as €1. Thanks to Ezugi, one can also play Live Casino Hold’em for €0.50-€500 and standard Baccarat, Dragon Tiger, Super 6 and Knock Out Baccarat for €0.50-€5,000.

The player had made successful withdrawals in the past and had passed the KYC verification. In response to the player’s complaint, the casino had stated that they were waiting for feedback from their payment system. The player disputed this, stating that the casino had already provided an RRN code but refused to provide transfer details. The casino insisted the transaction was received, while the player claimed the bank could not find the transaction.

The player reported that the verification process had been ongoing since February 16th and all the documents had been accepted. The situation escalated when the player’s account was blocked. Despite our team’s efforts to mediate and extend the complaint’s timer, the player did not respond to our messages, leading to the rejection of the complaint. In this review of 1xBet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. AstroPay offers a cashback of 1% for players who deposit over 5,000 EUR/USD into their AstroPay accounts and use it for online gaming transactions.

And if the seller doesn’t deliver on their part of the deal, we refund you within 24 hours. Try refining your search, or use the navigation above to locate the post. Bluebirds supporters worldwide can expect a fun partnership, with great odds, unique competitions and prizes being announced in due course. In the past month we didn’t find any pull request activity or change in issues status has been detected for the GitHub repository. Providing a market-leading management service to residents and owners.

You can list the specific code you wish to use here while applying. The code will automatically work after you make your first deposit on the site. The design ensures you’ll be on your way to placing bets and playing games in no time.

Multilanguage site is one of pros of this bookie too (you can choose between 42 languages). For Russian spoken people there is round the customer round-the-clock support service. As always our reviews of horse racing betting apps here at TheTopBookies are completely honest and 100%independent.

We explained that providing inaccurate personal information during registration could lead to account suspension or additional verification requests. As a result, the player’s complaint was rejected due to violation of the casino’s terms and conditions. The player from Benin had been unable to access his 1xbet account since October 2022.

The complaint was eventually rejected due to the player’s refusal to fully cooperate with the casino’s self-exclusion process and informing the casino team about the reason for self-exclusion. The player from Nigeria claimed that even after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. The casino had requested his documents to be notarized in Mexico, but due to postal restrictions in Nigeria, he was unable to comply. After several communications, the player mentioned that the case had been taken to the regulator, CEG, who decided that the casino should seize 10% of the player’s balance and refund the rest.

Your bonus percentage increases as you add more matches to your accumulator. The wagering requirements in the 1XBet Welcome Offer are 5x the bonus amount, which means with a TZS 350,000 bonus, players would need to stake TZS 1,750,000 on qualifying bets. To qualify, players must play through amount(s) by wagering in combo bets of three legs or more at odds of 1.4 or more per leg. As is typical in a welcome offer, there are some key conditions to meet before players can withdraw any bonus funds. New players that sign up to 1xBet and make a first deposit will have it matched by 200% as a sports bonus worth up to TZS 350,000.

There are days when simply you can’t find real-life events on which you want to place a bet, and when that happens you can bet on virtual sports instead. An interesting fact that 1xBet has a whole bunch of virtual sports on offer, from football to horse races. 1xBet gather together virtual sports products from well-known game providers in one place.

The casino responded that the problem was on the side of player’s payment system. The player’s unable to play games due a security verification. The player from India has split his deposits to redeem a bonus. They have won over 800 dollars, but after submitting the required documents, the casino claims they have a double account and refuse to communicate further.

We provide no guarantee as to the accuracy of the information found on this site. AceOdds provides the most comprehensive and reliable suite of bet calculators, with over 50,000 bets calculated daily. Trusted by independent bookmakers and punters to work out returns, you can be sure that the calculations are accurate. While it is true that 1xBet lacks a license from some parts of the world, it has a valid permit issued by the Government of Curacao. Thanks to this permit, the operator is available in many countries worldwide and offers people the opportunity to use its services.

However, not all of them succeed, especially when it comes down to security features. The good news is that you can stay secure and access all your betting needs with the 1xBet app for Android and iOS, and use it on a wide range of devices. This is one of the few operators in the business that realizes the importance of offering high-quality services, which is why it has a substantially better product than its competitors. Besides sports betting, 1xBet offers betting on virtual sports.

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There’s also an open telephone line, if you need a more urgent response. At 1xBet you can place an instant bet even if you haven’t previously registered an account. 1xbet-1xgames-best-ydtdj7gre has more than a single and default latest tag published for the npm package. This means, there may be other tags available for this package, such as next to indicate future releases, or stable to indicate stable releases. Our specialists deliver the full spectrum of flood risk, water and drainage services for both private and public sector clients. From pre-purchase due diligence advice, flood risk assessments and SuDs for development sites, through to appraisal, detailed design and delivery of flood risk management schemes.

However, his recent deposit of usd was withheld due to a sudden account block. The player had confirmed he did not use multiple accounts for bonus abuse, and had asked the casino to close any other accounts. The player did not respond to further queries from the Complaints Team, which made it difficult to investigate the issue further. As a result, we had to reject the complaint due to the player’s lack of response.

You will find out if there is a cash-out option on your bet on the betting history page http://sugar-rush1000.com/. The level of odds on offer also compares favourably to other online bookies. Now that you are familiar with the good sides and the bad sides of 1xBet, it’s time to take a closer look at all the games and features you can expect to find on this betting site. We will do an in-depth review of what it’s really like to be a player on 1xBet and what you will find behind the curtain, so let’s get into it. Having upped their client assistance, it`s safe to say that 1xBet is of the very best emerging bookmakers out there. Given their fast and proven progress rate, they could very well become the best.

You’ll find slots and table games galore throughout the site. There’s also a full sports betting section on the website that showcases bets on sporting events worldwide. The best part is that you can utilize a 1xBet promo code to maximise your experience here. 1xBet was opened in 2007 but now it’s one of the most popular bookmakers on the Russian market. This company offers perfect lines with wide variety of markets and extra bets. Should be admitted that live-markets are as rich as usual markets.

They have got a presence on several different, international markets, with few country restrictions. You can get your 1xBet promo code by checking around online to see what’s available. You can use the promo code PROTIPSTER from ProTipster if you wish. The total is one of the lowest you’ll find in today’s online casino world.

The assortment of games, strong security, and useful bonuses make it one of the more trustworthy betting sites you’ll find today. A significant part of these live betting sites in India are not safe at all and trap cricket betting players into a spiral of lies and money fraud. As true betting experts that we are, we are here to facilitate your choice, to help you concentrate on the game in progress, and do not worry if you’ll end up being scammed.

After he sent those documents, the casino still didn’t pay him his winning. He contacted the casino numerous times when they just kept giving him the same answer, that they’ve been waiting for his documents. The player from Morocco is experiencing difficulties withdrawing his winnings due to ongoing verification. After some time the situation was resolved and the player has received his payment.

Player faced with complex account verification procedures.

However, they also have customer support in a range of other European languages including French, Spanish and Russian along with some Asian languages like Chinese, Japanese and Thai. As mentioned above, 1xBet is a BIG betting site, which means it can sometimes feel a bit cluttered. Finding your way around this huge game selection can be difficult and time-consuming.

A pop-up will appear on your screen and you will fill it in with the country of origin and they will contact you in a matter of minutes. Yes, UK bettors can gamble at 1xBet without any fear of being scammed. The sportsbook is registered and licensed with reputable offshore gaming regulators that ensure that everything is above board. The betting site accepts punters and you can deposit your GBP to bet on sports events online. These actions only take a few minutes, but they allow you to personalize the game and make your time during operating more comfortable. The main functions in the application are carried out through buttons in the menu – replenishment of the balance, payment of winnings, bet history (in the game).

The player from India had their account disabled due to a suspicious deposit. The player was advised that the investigation will take 180 days. The player struggles to withdraw his balance due ongoing verification. The player from Algeria is experiencing a problem withdrawing money from the casino. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1xBet Casino.

Whether it is sports betting or Andar Bahar in India, it is all about the thrill. We will give you a few tips on how to bet online and answer the most frequently asked questions from India players. We’ve listed and rated some of the best betting apps in India and written a comprehensive review for each. Based on these reviews, you can decide which software fits your preferences the most. Of course, nothing is stopping you from installing multiple betting apps on your device.

The player from India has been accused of opening multiple accounts. The player from Belarus submitted all the required documents, but the casino is asking to send them by post. The case, was successfully resolved, and the player passed through the verification process. After number of weeks, the casino was not able to provide us with any specific information of the player’s request nor any solution, therefore we have closed this complaint as unresolved.

We engaged in dialogue with the casino, but they failed to provide substantial evidence to support their claims. The player had provided all necessary documents for verification but was blocked after an investigation. The player from Germany was unable to withdraw his winnings as the casino had removed the VISA withdrawal option after he made a profit. The player had tried this process three times and waited for two weeks, but the issue remained unresolved. We attempted to investigate the player’s complaint, but due to a lack of response from the player, we were unable to proceed further and had to reject the complaint.

These are not required right away, but they might be necessary when you withdraw your winnings, or you aim to complete a second deposit later. The promo code is available for use throughout many countries where 1xBet is available. But you should learn a little more about what the casino offers and how you can enjoy gaming in many forms. Virtually all what I said above in can be used either to bets market on corners or bets market on cards. There is the same division on the match on halves and the same a huge variety of bets. There is one more variant of the bet as “Yellow cards in the interval” where you are offered to bet whether will be or not to be given a card in a specific period of time.

It’s human to expect or want more, it’s the same with “Over/Under”. The vast majority of people will side with more goals being scored than fewer, in spite of the data. When betting on BTTS, you will usually see odds between 1.80 and 2.20. Some can be much higher, and this is where you will find value on this page.

Your choice between the two should be based on your expectations of a bookmaker. We use dedicated people and clever technology to safeguard our platform. Whether it’s football, basketball, or eSports, 1Xbet has got me covered. The cashouts are quick, the vibes are great, and overall, it’s just pure awesomeness. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The player from Ukraine is criticizing withdrawal process together with particularly high fees.

The regulator decided this case in favor of the casino, and we accept this final decision. The player from Peru is experiencing difficulties withdrawing his winnings due to ongoing verification. ”Cosmo54” from Russia complained about verification issues. Also, his account was blocked and the casino confiscated his balance because he was accused of having duplicate accounts.

Soccer is by far the most popular sport to bet on in United Kingdom, with plenty of markets available for games all over the world. The customer support team can also be reached via Live Chat, email, social media, and communication platforms  – Facebook, Twitter, WhatsApp, Imo, and Signal. Linux users are not disregarded and the casino offers four different versions of Linux browsers that can be downloaded for easier casino access. The minimum deposit is €1 (or €10 if the members would like to redeem the bonus). The withdrawals are not much much slower – in most cases, the payouts will be approved in 15 minutes.

We rejected the complaint because the player stopped responding to our messages and questions. The player from Argentina has deposited money into casino account but the funds seem to be lost. The player from India tried to withdraw his winnings, but all withdrawal requests have been rejected.

The player, Maria, requested a withdrawal of $3,000 and was asked by the casino to send documents for verification via email. Shortly after that, her account was blocked and she was asked to send more documents via land mail, which cost her €50 to do so. Maria’s letter with all the documents arrived at the post office, but the casino representative never went to pick it up. The case remains unresolved and the winning wasn’t paid either. The player made a complaint 7 months after the issue occurred. He said he had requested a withdrawal, it was accepted and he received vouchers to his email.